Bill Payment

Madison County Public Water Supply District 1 offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Click Here to View and/or Pay Your Bill Online

Phone number must match the office records to register.

Quick Pay Option is no longer available on payment site.

You may view your bill online without paying.

As a service to our customers, we have partnered with a third party vendor to provide a process for online payment of your water bill. The vendor is PCI DSS Compliant. Transactions are not posted in real-time. There is a one-day delay in the transfer of information between the vendor and your water account. All payments and new account charges are updated to your account at midnight each evening. Therefore, to avoid late charges or disconnection for nonpayment, you must process your payment prior to midnight the day before you want your payment posted to your account. If you wish to verify the amount due, you may contact the office. A convenience fee is charged by the vendor. Payment methods accepted include Visa, Mastercard, Discover and Debit card. Click the Pay Your Bill Online button above to use this option. To register for an account, you will need the account number listed on your bill card (use all capital letters) and the phone number we have listed on your account in the office. Call the office to update the phone number if needed.

 

Pay Your Bill In Person or Use Drop-Off Box

You may pay your bill in person at our office address. We accept cash, check, or money orders. Additionally, for your after-hour convenience there is a payment drop-box in front of our parking lot. We accept checks or money orders in the drop-box.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill. Please include your service ID number if paying without a coupon.

 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.

 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payment may not be mailed out by your local bank. Therefore, payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information. Please include your service ID number with your payment information.