Bill Payment

(4/29/2026) New Online Portal & Secure Stripe Payments! We’re excited to announce our new, upgraded billing system, S.U.B.S! Our enhanced portal is powered by Stripe Payments, providing a faster and more secure way to manage your utility services. With Stripe’s industry-leading PCI-compliant encryption, you can rest assured that your financial data is always protected.

• Secure Stripe Checkout: Pay with credit, debit, or digital wallets with industry-leading security. Your full credit card details are never stored on our servers, ensuring your data remains private and protected.
• 24/7 Account Access: View your billing history, usage data, and current balance at any time.
• Eco-Friendly Options: Easily sign up for paperless billing and email/text notifications.

How to Get Started:
Accessing your new account is a simple process:

• Request Your Link: Call our office (573-783-3460) or send an email request to: madisoncountypwsd1@gmail.com
• Check Your Email: Your personalized registration link will come from: support@smallutilitybillingsoftware.com
• Click & Connect: Follow the link in your email to set your password and gain immediate access to your account dashboard.

S.U.B.S. Account Access

Other Payment Options:

In-Person and Drop-Box Payments:  Pay your bill in person at our office during regular business hours. We accept cash, checks, and money orders, as well as all major credit and debit cards. For your convenience, we also provide a secure after-hours drop-box located next to our main office door. Please note that the drop-box is for checks and money orders only.                                     

Payment By Mail:  When mailing a check or money order, please include your payment remit to ensure accurate processing. To avoid late fees, we recommend mailing your payment at least five to seven business days before the due date. If you are paying without a remit, please clearly write your Account No. on your check or money order.

Bank Bill Pay Services:  Many banks allow you to pay bills through their own website or mobile app. These services typically debit your account and send a payment to us on your behalf. Please note that banks mail these payments as physical checks, which can take up to seven business days to reach us. To ensure timely credit and avoid late fees, please include your Account No. and schedule your payment well in advance of the due date.